Q1. What types of products do you sell?
We offer a wide range of kitchen essentials including stainless steel utensils, cookware, serve ware, storage containers, and home appliances.

Q2. How can I place an order?
Simply browse through our products, add them to your cart, and proceed to checkout. You can pay online or choose Cash on Delivery (if available).

Q3. Do you offer home delivery?
Yes, we provide doorstep delivery. Delivery times may vary depending on your location.

Q4. What are the shipping charges?
Shipping charges depend on your order value and delivery location. Orders above a certain amount may qualify for free delivery.

Q5. Can I return or exchange a product?
Yes, products can be returned or exchanged within [X days] if they are unused, in original packaging, and meet our return policy conditions.

Q6. How long does it take to get a refund?
Refunds are processed within [5–7 working days] after we receive and inspect the returned item.

Q7. Do your products come with a warranty?
Selected products such as cookware and appliances come with a manufacturer warranty. Warranty details are mentioned on the product page.

Q8. Which payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery (COD).

Q9. How can I track my order?
Once your order is shipped, you will receive a tracking ID and link on your registered email/phone number.

Q10. How can I contact customer support?
You can reach us via Phone, WhatsApp, or Email during working hours: [Mon–Sat, 10 AM – 7 PM].